Publisher's Note

Why We Don't Like AT&T…

Nov 9 2011 | 5:35pm ET by Deirdre Brennan

In the past few months I have received numerous emails from readers who use ATT.NET email accounts and have stopped receiving FINalternatives Daily.  This is actually not a new issue, we have been having trouble with AT&T and their related email addresses for years.

Basically, AT&T (and its related SBC Global domains) keeps blacklisting us, then we jump through hoops to prove that we are not spammers and get our IP address removed from the firm's blacklist. Unfortunately, usually about three months later, we are on the list again! It has proven to be very frustrating over the years. This article, although old, is the best explanation: Does It Get Any Worse than This? (PC Mag).

So, if your email address ends in ATT.NET or one of the other domains that they own, rest assured that we will yet again try to get our email server removed from the blacklist. In the meantime though, you may want to ask yourself how many emails from friends and other information providers you are not receiving. My advice...GMAIL.

westbrooke - at 16:48 09 November, 2011

I have this problem, too. When I send emails to users with @att.net accounts my emails bounce back. How do you get off the blacklist?

Deirdre Brennan - at 16:51 09 November, 2011

Westbrooke: Fill out this form http://rbl.att.net/cgi-bin/rbl/block_admin.cgi and also send an email to abuse_rbl@att.net. You may have to fill out the form a few times and wait a while before it actually works, though they are faster than they were a few years ago.

Deirdre Brennan - at 12:16 11 November, 2011

UPDATE: AT&T wrote to say they will take us off the black list within 48 hours...let's hope this is the last time!


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