PFGBest: Broken Promises, Shattered Trust

Jul 10 2012 | 12:15pm ET

The following is a note from Attain Capital (republished with permission) that was sent to its customers today in the wake of yesterday’s news about PFGBest—a non-clearing Futures Commission Merchant—being charged with fraud by regulators.

By Attain Capital -- This week's newsletter was supposed to be a spotlight of one of our top ranked managers—a celebration of research, innovation, performance and risk management. Instead, we find ourselves staring at a blinking cursor on our screen with a mix of disbelief and rage.

When we originally penned our white paper, How to Save the Futures Industry, we had no idea that we would be staring down the same deficiencies less than a year later. Yesterday we learned that PFGBest has had a customer fund shortfall amounting to approximately $220mm (perhaps dating back to 2010). As the story has unfolded, the details have been at turns nauseating and infuriating, as a web of deceit unravels before our eyes.

MF Global had us angry, but this time, it's personal. Our clients have money with PFGBest. We have money with PFGBest. We were misled by senior leadership that we trusted as partners in business. We were let down by regulators. We were failed by our government.

Enough is enough. Here, we'll break down what we know so far, the possibilities on the horizon, and the swift, decisive action necessary to keep this travesty from becoming the final nail in the coffin of a marketplace that serves as a heartbeat of our global economy. Because, to borrow a phrase from Captain John Paul Jones, we have not yet begun to fight.

The Breakdown

PFGBest is a non-clearing FCM based in Cedar Falls, Iowa. Prior to today, the firm had roughly $440 million in assets- at least, on paper. It was certainly a smaller firm compared to the MF Global’s of the world, but we had always received excellent customer service from them. We knew Russ Wasendorf Sr. and his son personally. The partners of Attain had been invited to Wasendorf Sr.’s August wedding.

After MFGlobal, Attain began enhanced due diligence on the FCMs with whom we have relationships. During this time, we had multiple conversations with both Wasendorf and other executives with PFGBest, where all questions were answered satisfactorily. The firm was in compliance with the NFA and CFTC, and had shored up our confidence with the right responses and attitude. They were a firm focused solely on futures and forex clearing, and beyond that – weren’t as tied to short term interest rates with their slightly different model of providing ‘product’ to their customers at slightly higher revenue.

However, because of the way MF Global played out, we also committed ourselves to enhancing the ongoing due diligence process for our FCM relationships. After all, due diligence is not a one-time conversation. Again and again, we were assured of the firm's health and compliance, even after they were smacked with a hefty fine and lawsuit over their forex dealings. Those who have been in the futures industry long enough will tell you that any FCM that's been around for longer than a blink has at least one of these on their record, necessitating contextualization in their consideration, and after hearing from several within the company that the lawsuit was "frivolous" and checking with our own attorneys on the possible effects of having to pay the entire fine, we did not feel immediate action was necessary with our accounts there, though we did begin establishing additional FCM relationships in addition to the backups we already had in place.

It was around 2:30 PM on Monday that the calls started. Initially, it was another industry participant who wanted to know if we'd heard the news—PFGBest had been put on liquidation only following an apparent suicide attempt by Wasendorf. The story, in our minds, seemed absurd, but before we could even get off the call, other FCMs were calling, offering their support in our time of need. We tried calling the trading desks at PFGBest, and hit a continuous busy line. After finally making contact with members of other departments at PFGBest, the rumors were confirmed. Russ Wasendorf Sr. had attempted to commit suicide, and the firm was, indeed, on liquidation only.

We began to prepare the necessary paperwork for a bulk transfer of our customer accounts to another FCM, talking with other FCMs we work with to see who could facilitate the transfer the easiest. In the meantime, we called our contacts throughout PFGBest, hoping for more clarity. Here we learned that one of the Iowa PFG employees had seen from her office window that Wasendorf's car was parked in the company lot in a different place than it should have been. Wasendorf's son was notified of the irregularity, and upon going down to the car found his father  locked in his car with a tube attached to the exhaust in an apparent suicide attempt. The suicide note indicated something along the lines that they would find an accounting error in the company books

At first, we had hoped, especially knowing Wasendorf, that the "error" would be (relatively speaking) small—perhaps relating to his personal trading account or some kind of tax discrepancy. It wasn't long before the NFA released a report that quashed those hopes. It contained the [an affidavit laying out the charges]. There was no misunderstanding. Fraud was committed. PFGBest had submitted false confirmations of account balances.  And segregated funds—ours and that of our clients—were missing. Those we spoke with at PFGBest claimed they had been taken off-guard just as much as we had, and we then heard reports that, following a staff meeting this afternoon, some employees began to pack up their desks.

As of last night, we had granted our managers discretion in choosing whether or not to liquidate positions. As of this morning, we've received word that Jeffries raised margin requirements for all PFGBest accounts, knowing the firm could not meet the financial obligations and it would force the positions into liquidation. [We received an email this morning from PFGBest confirming that all open positions would be liquidated and all customer funds were being put on hold.]

And all of this a mere months after Wasendorf, Jr. promised the world that PFGBest was no MF Global.

Missed Opportunities

The situation right now is fuzzy at best. We don't know where the $220mm is, and we likely won't for days at a minimum. We don't know whether the situation will be handled via receivership, a la REFCO, or like a Broker Dealer bankruptcy via SIPC as MF Global was (please don’t do that again). What we do know is that this catastrophe is the inexcusable consequence of deceit and ineptitude.

It was eight months ago that we laid out the steps that needed to be taken to set the futures industry back on track, and despite the best efforts of many a well intentioned futures markets participant, very few have been taken. Since the message has clearly not been received, let's revisit the changes we need, shall we? Maybe this time, people will listen.

Extend SIPC protection to futures investors.

SIPC protection is currently only offered to securities customers—meaning only those trading stocks and bonds are covered in the case of their broker losing their money through a bankruptcy. In our minds, there is zero reason why investors in traditional asset classes should be afforded such protection while investors in the alternative space are not.

As such, we propose that regulations governing the SIPC be amended to ensure protection of futures clients’ holdings as well, with guarantees on the individual account level (the sub-account of the customer segregated account on the FCM’s books) and not just the main overall account level containing all of the customer funds.

The CME and ICE should cut 10% off their marketing budget and put that to lobbying Congress for this protection. This isn’t 1970, when stocks and bonds were the only game in town. If the world turns to the CME to manage risk, the CME needs to turn to Congress to lower the risk of managing that risk. While there was some discussion in the months that followed the MFGlobal collapse of creating an entity similar to SIPC for futures investors, no action has been taken, leaving PFGBest clients wondering what comes next—ourselves included.

Establish regulation outlining standard operating procedures in the wake of an FCM bankruptcy.

Part of the reason that the MF Global situation was so chaotic was the result of poor planning. Positions were stuck in limbo. There was no infrastructure for facilitating an orderly transfer of accounts, which led to an ad-hoc distribution among arbitrarily selected FCMs without the transfer of legal documents—including those necessary for a CTA to trade on behalf of a client. Without any stipulations regarding timeframe, the process was drawn out to the detriment of all parties involved. Add to that a failure to effectively communicate what was going on to the clients involved, and it’s no wonder the situation turned into the nightmare it did.

In the wake of both the Refco and Sentinel scandals, one would think that remedies would already have been put into place for such administrative Bermuda Triangles, but unfortunately, that did not occur. In order to prevent such a disorderly dissemination from occurring again, we suggest that new regulations be developed; outlining exactly what is to happen in the event of an FCM going bankrupt.  The old plan seemed to be, wait for a suitor to step up and take on all of the accounts. That clearly worked out wonderfully this time around. Coming up with standard operating procedures outlining the immediate impact on open positions, where the client funds are to be transferred to and within what timeframe, and so forth would help avoid the confusion we’ve seen to date.

This was probably the easiest change we proposed, but steps have yet to be taken to even draft such procedures.

We’ll add a new twist to this solution, saying that such a blueprint or plan should also cover what to do in the case of an FCM being found to have a shortage in customer funds.

Establish regulation under which language must be added to all creditor agreements for any registered FCM in which those creditors agree to the assignment of the customer segregated accounts as the primary lien holder on all assets of the company.

Under current provisions, segregated accounts are given what is, in our minds, inadequate protection during the bankruptcy process. True, their accounts cannot be tapped to meet outstanding financial obligations of the bankrupted FCM, but there’s also no guarantee of those funds being made whole in the event of a shortfall, nor protection from a too big to fail bank like JP Morgan sending in armies of attorneys arguing that their claim should take precedence over the customers.  While clients may, after a pro-rata distribution, file a claim with the Trustee in an attempt to get their missing money back, it appears that there are back door methods for big creditors like JP Morgan Chase and those who held MF Global bonds to get in front of the customers in the claims process. As TheStreet summarized:

“The group of customers, led by James Koutalas, chief executive of a Chicago-based commodities trading firm, are taking issue with a lien and other protections offered to JPMorgan in exchange for a $8 million loan the bank extended to MF on the first day of its bankruptcy, according to the report. That would allow JPMorgan the right to some assets over other creditors.”

In our minds, segregated account holders should absolutely come first in the claims process. Unlike the creditors and bold holders, who knowingly accepted the risk of default when they handed over their money, MF Global clients were paying MF Global to hold their funds—not lose them. With this in mind, we believe that the law must designate segregated accounts as the primary creditor if an FCM goes belly up, ensuring that, should there be a shortfall in client segregated funds, available assets of the bankrupt FCM will be tapped to make those accounts whole before any other creditor gets their day in court.

Final Word

Let us make this clear—we are positively irate. We feel we have been betrayed by our business associates, regulators and government. We know the best course of action is to be level headed and deal with the facts as they come in, but the Chicago in us isn’t about to take this lying down. We have offered our resources to the CCC, and will do all we can to do right by our customers. You can follow along on our blog and on Twitter for ongoing coverage. We're not anticipating a lot of sleep in the coming weeks.

This isn't just about our business—it's about clients, and their hard-earned money. It's about their lives' savings and the futures they've been building. If this sounds personal, it's because it is. Our clients are our family. And we're not giving up without a fight. That's a promise.

To read more Managed Futures research pieces, visit Attain’s Managed Futures Newsletter archive and our Managed Futures Blog.


Forex trading, commodity trading, managed futures, and other alternative investments are complex and carry a risk of substantial losses. As such, they are not suitable for all investors.

The entries on this blog are intended to further subscribers understanding, education, and – at times- enjoyment of the world of alternative investments through managed futures, trading systems, and managed forex.  Unless distinctly noted otherwise, the data and graphs included herein are intended to be mere examples and exhibits of the topic discussed, are for educational and illustrative purposes only, and do not represent trading in actual accounts.

The mention of asset class performance is based on the noted source index (i.e. Newedge CTA Index, S&P 500 Index, etc.) , and investors should take care to understand that any index performance is for the constituents of that index only, and does not represent the entire universe of possible investments within that asset class. And further, that there can be limitations and biases to indices:  such as survivorship and self reporting biases, and instant history.

Managed Futures Disclaimer:

Past Performance is Not Necessarily Indicative of Future Results. The regulations of the CFTC require that prospective clients of a managed futures program (CTA) receive a disclosure document when they are solicited to enter into an agreement whereby the CTA will direct or guide the client’s commodity interest trading and that certain risk factors be highlighted. The disclosure document contains a complete description of the principal risk factors and each fee to be charged to your account by the CTA.

In Depth

PAAMCO: Will Inflation Deflate the Asset Bubble?

Jan 30 2018 | 9:49pm ET

As the U.S. shifts from monetary stimulus to fiscal stimulus, market pricing should...


CFA Institute To Add Computer Science To Exam Curriculum

May 24 2017 | 9:25pm ET

Starting in 2019, financial industry executives sitting for the coveted Chartered...

Guest Contributor

Boost Hedge Fund Marketing ROI By Raising Your ROO

Feb 14 2018 | 9:57pm ET

Tasked with delivering returns on client capital, a common dilemma for many alternative...


FINalternatives Trending

From the current issue of