ACE IT Solutions: Client-Centric Managed IT and Cybersecurity Services

Oct 13 2016 | 7:54pm ET

Editor’s note: The steady rise of hacking incidents continues to shine a spotlight on technology and cybersecurity issues. Despite no shortage of incentive, many alternative investment firms remain woefully in the dark when it comes to using technology as a competitive advantage, for business continuity and – importantly – as a defense against cybercrime. The award-winning team at ACE IT Solutions meshes full tech-stack services, including deep expertise in cybersecurity, with a service mentality to provide custom, cutting-edge solutions tailored to each client’s specific requirements. 

Company name:  ACE IT Solutions

Locations: New York City, Los Angeles, Saddle Brook NJ, Hillsborough  NJ, Aventura FL, Addison, TX

Website: www.aceits.net

Fintech Sector(s): Within our financial services practice, our clients include hedge funds, private equity, broker dealers and family offices.

Elevator Pitch: We deliver managed IT, cybersecurity and consulting services to firms looking to use technology as a competitive advantage, secure their systems and meet compliance regulations. 

Year Formed: 2009

No. of Employees: 50

Stage: Profitable and growing, particularly among hedge funds and alternative investment firms.      

Tell us a bit about your company and what it does?

We provide managed IT, cybersecurity, disaster recovery and technology consulting services to financial firms, including hedge funds. Technology solutions customized specifically for financial firms include business continuity/disaster recovery planning, IT assessments, security audits, penetration testing, strategic technology consulting, and beyond. In addition to network consulting services, we offer a portfolio of managed services including 24x7 Help Desk and Server/Network Monitoring, Offsite Backup, Email Archiving and Email Security. 

We also understand compliance requirements, and have developed a platform to cover all our financial clients’ technology needs. We pride ourselves in delivering white glove service to all our clients, who benefit from our deep understanding of cybersecurity and compliance and our partnerships with the most innovative technology companies. Importantly, our cybersecurity experts help our clients improve their security posture and develop plans to prepare for, respond to, and recover from a compromise.

How is your ACE IT different than others in the same space? 

We have a deep understanding of cybersecurity risk management, which we have coupled with unbeatable client service and strong partnerships with the most reputable technology vendors in the industry. We do not believe in a one-size-fits-all solution, and go to great lengths to help each firm meet their specific technology and cybersecurity challenges. We work very closely with our clients to ensure the best possible client service.

What is your revenue model? How will the company make money?

Managed technology and cybersecurity services are offered for a monthly fee. Other services are delivered per project. And all of our services are scalable. 

Who is your target market?

Any firm that wants to use technology as a competitive advantage and needs to meet compliance requirements, as well as any firm serious about cybersecurity and business resiliency. 

How big is the opportunity?

Cybersecurity and business continuity are top priorities in the financial industry. The purpose is to ensure the security of customer assets, information and the efficient, reliable execution of transactions within markets. Every single financial firm must make technology a top priority or they risk falling behind their competitors. 

Why are you and your team capable of succeeding?

Every member of our team is committed to delivering excellent client service. When it comes down to it, there are many technology solutions out there, but service can only be delivered in one way – with absolute focus and dedication. 

What is your company’s next target/milestone?

We are continually developing new solutions and relationships with technology partners in the mobile security space – an area that cannot be ignored by competitive, on-the-go financial firms. We are also expanding our SOC and data center operations to serve all our client’s cybersecurity and business continuity needs. 

Can you tell us one unusual fact about your company?

We have been nominated as a finalist for several HFMWeek 2016 US Hedge Fund Services Awards, including Best Outsourced Tech Infrastructure Provider, Best Technology for Small and Start-Up Firms, Best Technology Firm – Client Service, and Best IT Security Service. We have also been ranked as one of the world’s top managed service providers by MSP Mentor.


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